Versa Group | VersaGroup

Submit a Return Request

First name:
Last name:
Company:
Email:
Customer number:
Please provide the reference of your order (order or invoice number):
Which return request would you like to submit?

You can only exchange or return an item if it is still in its original and unopened packaging. You have a maximum of 30 days to do this from the date of delivery.
What is the reason for the return?

Ordered incorrectly

Delivered incorrectly

Not as expected (color, size)

Which item(s) is this about? What are the item number(s) and quantity?

You have a maximum of 8 days to request a return from the date of delivery.
How did the damage occur? Describe the damage:
Which item(s) is this about? What are the item number(s) and quantity?
Upload a file: (Only images and videos are allowed)

Choose a file To process your request as efficiently as possible, photos or videos of the damage are essential. Please keep this in mind and provide us with as much visual material as possible.

If the defect is confirmed, we will send you a new product free of charge.
Describe the defect:
Which article(s) are you referring to? Which article number(s) and quantity?
Upload a file: (Only images and videos are allowed)

Choose a file To process your request as efficiently as possible, photos or videos of the damage are essential. Please keep this in mind and provide us with as much visual material as possible.

What is the reason for the exchange?

Ordered incorrectly

Delivered incorrectly

Not as expected (color, size)

Which item(s) is this about? What item would you like to exchange it for?